Frequently Asked Questions
Questions about fit, shipping, returns or the TruckCore Under-Seat Organizer? You’ll find the most common answers below.
If you still need help, contact us at support@gettruckcore.com.
Product & Fitment
Will the TruckCore Under-Seat Organizer fit my truck?
TruckCore fits a range of popular full-size and selected mid-size pickup configurations.
Compatibility varies by:
- Make and model
- Model year
- Cab configuration
- Factory equipment beneath the rear seat
Factory storage trays, subwoofers, batteries, inverters and other under-seat equipment can reduce the available space.
Before ordering, check your exact vehicle in our Fitment Guide.
If your configuration is not listed, measure the clear usable space beneath your raised rear seat and compare it with the organizer dimensions.
Organizer dimensions: approximately 35.4 W × 13.4 D × 7.1 H in / 90 × 34 × 18 cm.
VIEW FITMENT GUIDE →
Which trucks is TruckCore designed for?
Depending on model year, cab configuration and factory equipment, TruckCore may fit selected configurations of:
Ford
F-150, Raptor, Tremor and Super Duty
Ram
1500, 2500 and 3500
Chevrolet
Silverado 1500, 2500HD and 3500HD
GMC
Sierra 1500, 2500HD and 3500HD
Toyota
Selected Tundra configurations
Always check our Fitment Guide before ordering.
What are the dimensions?
Approximately:
35.4 in wide × 13.4 in deep × 7.1 in high
or
90 × 34 × 18 cm
Because under-seat space varies significantly between trucks, we recommend measuring your available space if your exact configuration is not confirmed in our Fitment Guide.
What if my truck has factory storage underneath the rear seat?
Factory storage trays, subwoofers, batteries, inverters and other equipment can reduce the space available for TruckCore.
This can affect fit even when another truck of the same model fits correctly.
Check your exact configuration before ordering.
Does it require drilling or installation?
No.
TruckCore does not require:
- Drilling
- Brackets
- Bolts
- Permanent modification to your truck
Simply place it in the available space beneath your rear seat.
Is TruckCore rigid or soft?
TruckCore is soft-sided and semi-structured.
It is designed to hold a useful shape when loaded without becoming a permanent rigid storage box.
That gives you the benefits of organized under-seat storage while still allowing the entire organizer to be removed when needed.
Will it slide around?
TruckCore is designed to sit within the confined space beneath the rear seat.
Actual movement can vary depending on:
- Your truck's flooring
- Available under-seat clearance
- How heavily the organizer is loaded
- Your specific cab configuration
Storage & Use
What can I store inside it?
TruckCore is designed for the gear people commonly keep in their trucks, including:
- Ratchet straps
- Tie-downs
- Jumper cables
- Compact tools
- Work gloves
- Flashlights
- Charging cables
- Recovery equipment
- Tire inflators
- Cleaning supplies
- Emergency gear
Exact capacity depends on the size of your equipment and how you configure the internal dividers.
How many internal compartments are there?
TruckCore can be configured into four main internal storage compartments.
The removable dividers help keep different types of gear separated rather than allowing everything to pile together inside one large compartment.
Are the internal dividers removable?
Yes.
The dividers can be adjusted or removed so you can configure the organizer around the gear you actually carry.
Can I remove the organizer from the truck?
Yes.
Integrated carry handles allow you to lift the organizer and its contents out together.
That makes it easy to move gear between your truck, garage, campsite, job site or anywhere else you need it.
Is the organizer waterproof?
No.
TruckCore uses water-resistant 600D polyester, which helps protect against normal spills, damp equipment and everyday moisture.
It is not waterproof or watertight and should not be submerged or left exposed to heavy rain.
What is the organizer made from?
The outer is made from durable 600D polyester with a water-resistant finish.
The organizer is soft-sided with semi-structured construction designed for everyday use inside a truck cab.
Orders & Shipping
How much is shipping?
Shipping is free within the United States on the TruckCore Under-Seat Organizer.
Any delivery estimate available for your order will be shown during checkout.
Where do you ship?
We currently focus on shipping within the United States.
If additional destinations become available, they will be shown at checkout.
How long will my order take to arrive?
Estimated delivery timing will be shown during checkout and may vary depending on destination and order volume.
Once your order ships, tracking information will be sent to the email address used at checkout.
How can I track my order?
Once your order has shipped, you will receive an email containing your tracking information.
If you have not received tracking information after your order has shipped, contact us at support@gettruckcore.com.
Can I change or cancel my order?
If you need to change or cancel an order, contact us as soon as possible.
We will do our best to help, but once an order has entered fulfilment or shipped, we may no longer be able to modify it.
Returns
What is your return policy?
You can request a return within 30 days of delivery.
The organizer must be:
- Unused
- Undamaged
- Clean
- Returned in its original condition
A careful fit check is fine, but the organizer should not have been loaded with gear, driven with, damaged or soiled.
Please contact TruckCore before sending anything back so we can provide return instructions.
Who pays for return shipping?
Customers are responsible for return shipping unless the item arrived:
- Damaged
- Defective
- Incorrect
What if the organizer does not fit my truck?
Fit depends on your exact vehicle configuration, so we strongly recommend checking the Fitment Guide and measuring your available under-seat space before ordering.
If the organizer does not fit and remains unused and in original condition, you may request a return within the 14-day return period.
Return shipping is the customer's responsibility unless the product itself is defective or incorrect.
How do I start a return?
Email support@gettruckcore.com with:
- Your order number
- Your name
- The reason for the return
We will provide the next steps and return instructions.
Please do not send an item back without contacting us first.
Warranty
Does TruckCore come with a warranty?
Yes.
Every TruckCore Under-Seat Organizer includes a 12-month limited warranty against manufacturing defects in materials and workmanship under normal intended use.
What does the warranty cover?
The warranty covers manufacturing defects in materials or workmanship that occur during normal intended use.
It does not cover:
- Normal wear and tear
- Misuse
- Overloading
- Accidental damage
- Modifications
- Improper care
- Damage caused by incompatible vehicle configurations
How do I make a warranty claim?
Contact support@gettruckcore.com and include:
- Your order details
- A description of the issue
- Clear photographs showing the problem
Valid warranty claims will be resolved through replacement or another appropriate remedy.
Still need help?
We're happy to help with product, fitment or order questions.
Email: support@gettruckcore.com
For vehicle compatibility, we recommend checking our Fitment Guide before contacting us, as fit can vary considerably by year and cab configuration.